At Yokomo Store, we are committed to protecting your privacy and ensuring the security of your personal information. As passionate RC enthusiasts ourselves, we understand the importance of trust and reliability in every aspect of your experience with us. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website parts-yokomostore.com and make purchases of our high-performance RC racing parts.

1. Information We Collect

We collect information to provide you with a seamless and secure shopping experience. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address (e.g., 2457 West Virginia Avenue, Greenfield Ctr., US 12833), and payment details. Note that we do not store complete payment information; it is handled by our secure payment gateways.
  • Transaction Data: Details about the products you purchase, such as 1/10 Buggy Off Road parts, BD series components, or aluminum upgrades.
  • Technical Data: Your IP address, browser type, device information, and pages visited on our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our support team at [email protected], we retain records of those interactions.

2. How We Use Your Information

Your data is used exclusively to enhance your RC shopping experience:

  • To process orders and deliver products globally (excluding Asia and select remote areas).
  • To communicate with you about order updates, promotions, and RC racing news, tailored to your interests (e.g., 1/10 Drift or Touring Car parts).
  • To improve our website and product offerings based on user preferences and trends.
  • To ensure security and prevent fraud, aligning with our commitment to reliability.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information. Data may be shared only in the following circumstances:

  • Service Providers: Trusted third parties (e.g., payment processors like PayPal, Visa, and MasterCard) who assist in operations, subject to strict confidentiality agreements.
  • Legal Compliance: If required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or sale, data may be transferred under the same privacy standards.

4. Data Storage and Security

Your data is stored on secure servers with industry-standard measures:

  • Encryption: All transactions are protected via SSL encryption, ensuring your payment details are safe.
  • No Storage of Payment Data: We never store full payment information; it is handled by certified gateways compliant with global security standards.
  • Access Controls: Only authorized personnel have access to your data, strictly on a need-to-know basis.
  • Retention: We retain data only as long as necessary for operational or legal purposes.

5. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information by contacting us at [email protected].
  • Opt-out of marketing communications at any time.
  • Object to data processing or request data portability, where applicable under laws like GDPR.
  • Withdraw consent for data collection, though this may affect service functionality.

We respond to all requests promptly, in line with regulatory requirements.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

  • Functional Cookies: Remember your preferences (e.g., language or cart items).
  • Analytical Cookies: Help us analyze site traffic and improve performance for RC enthusiasts.
  • Marketing Cookies: Display relevant ads for products like B-max4 kits or antenna tubes.

You can manage cookie settings through your browser. Note that disabling cookies may limit site functionality.

7. Changes to This Policy

We may update this policy to reflect changes in practices or regulations. Updates will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to our support team—fellow RC enthusiasts—at:

Email: [email protected]
Address: 2457 West Virginia Avenue, Greenfield Ctr., US 12833

Thank you for trusting Yokomo Store. Gear up with confidence, knowing your privacy is protected as fiercely as your passion for RC racing.